Frequently asked questions
At Macala Collections we want you to love your purchase that is why we gladly accept returns within 21 days from the date of purchase provided the items are in original condition, unworn and unwashed with the tags still on.
Our only exceptions are swimwear and earrings which cannot be returned for hygiene reasons.
Please return your items with the invoice enclosed to Macala Collections.
Online Returns
MACALA Collections
83 Magnus St
NELSON BAY NSW 2315
We currently ship anywhere in Australia. At this stage we dont ship internationally though we do have plans for international orders in 2022. Please subscribe to our mailing list to learn more!
Macala Collections is a family-owned Australian company based in Nelson Bay NSW Australia. We have a retail store in the heart of Nelson Bay and would welcome you to drop in - should you be in the area!